• Can I exchange my old PARIS MUSEUM PASS for the new version?
Old versions of the PARIS MUSEUM PASS were being exchanged free of charge until June 30th, 2010. Exchanges cannot be sought after this cut-off date.
• What are the benefits of the PARIS MUSEUM PASS?
The PARIS MUSEUM PASS offers free, direct and unlimited access to 60 museums (permanent collections only) and monuments in Paris and the Paris region for a period of 2, 4 or 6 days.
• Does the PARIS MUSEUM PASS grant access to permanent or temporary collections in museums?
The PARIS MUSEUM PASS only gives access to permanent collections in museums.
• How to use the PARIS MUSEUM PASS?
Prior to your first visit, preferably starting in the morning to fully benefit from your day, remember to write your name, first name and the current date (without overwriting and crossing out) on the back of your pass in order to activate it consecutively for 2, 4, or 6 days. Presenting your pass at the entrance of monuments and museums grants you FREE access with no waiting time at the cash register.
• Is the PARIS MUSEUM PASS pre-dated?
No, the holder is free to choose when to activate their pass by writing the starting date of use on the back.
• Is it possible to start using the PARIS MUSEUM PASS at any date?
Yes, you are free to use your pass anytime. However, as soon as the starting date is written on the back your pass is activated and the validity of 2, 4, or 6 days will start running thereafter. Make sure not to write any dates on the back of your pass before securing your visiting schedule. Your visiting schedule must take museum and monuments opening days into account.
• Is the validity of the PARIS MUSEUM PASS calculated by the date or by the hour?
The validity of the PARIS MUSEUM PASS starts running as of the date you will have written on the back of your pass. That is why it is strongly advised to start your visits early in the day in order to fully benefit from your first day of touring.
• Is it possible to spread out the PARIS MUSEUM PASS visiting days over a month’s time, for example ?
No, as soon as you write the starting date on the back of your PARIS MUSEUM PASS, it is activated and starts running for the purchased amount of consecutive days: 2, 4, or 6.
• Are the weekly days of closure of museums and public holidays deducted from the duration of validity of the PARIS MUSEUM PASS?
No. The duration of validity of the PARIS MUSEUM PASS cannot under any circumstances be suspended or prolonged. Our advice is to plan your visits taking into account days of closure and public holidays in order to get the most out of every day you spend here.
• Does the holder of the PARIS MUSEUM PASS, have to pay any other fees at the entrance of the museums and monuments?
No, the PARIS MUSEUM PASS gives FREE access to monuments and permanent collections of museums. This does not include services that are customarily charged as a supplement such as: lectures, audio guide, guided tours, etc.
• Is it possible to visit the same museum or monument several times with the PARIS MUSEUM PASS?
Yes, the PARIS MUSEUM PASS allows you to visit as many museums and monuments as you wish and as many times as you care to.
• Could the PARIS MUSEUM PASS be purchased in advance?
Yes, you could purchase a PARIS MUSEUM PASS for example in January and use it only in July of the same year. The period of validity starts running as soon as you fill in the starting date of use on the back of the pass.
• Is there a reduced price for children, large families, students, groups, unemployed and senior citizens?
No, the price of the PARIS MUSEUM PASS has been calculated as a flat rate applicable to all.
• Do children need a PARIS MUSEUM PASS?
No, children under 18 and european citizens under 26 are allowed FREE access in most of the museums and monuments included in the PARIS MUSEUM PASS itinerary.
• Do children in my party under 18 years of age have to queue up to get in?
No. The few establishments that issue tickets for free entry are not among the most often visited attractions.
• I am under the age of 26 ; do I need to purchase a PARIS MUSEUM PASS?
Since April 2009, free admission at all museums and cultural attractions nationwide has been offered to EU citizens under the age of 26, upon presentation of proof of age. Most of the museums and attractions included in the PARIS MUSEUM PASS adhere to this policy.
If you are a non-EU citizen, you will not qualify as exempt and we therefore recommend that you purchase the PARIS MUSEUM PASS.
• Can a lost or stolen PARIS MUSEUM PASS be replaced?
Unfortunately, this is not possible.
• What difference is there between the Carte Musées-Monuments and the PARIS MUSEUM PASS?
The Carte Musées-Monuments came into circulation in 1988 until 2006. This pass granted the same access except that it was valid for 1, 3 and 5 days. However, this pass has been replaced by the PARIS MUSEUM PASS which is valid for 2, 4 or 6 days, and which was launched on March 1st 2006.
• Is it still possible to purchase a Carte Musées-Monuments valid for 1, 3 or 5 days?
No, this pass has been withdrawn from circulation since March 2006.
• What is the difference between the PARIS MUSEUM PASS and the 'Paris Pass'?
The « Paris Pass » is a package distributed by a different company. The product called « Paris Pass » includes the PARIS MUSEUM PASS and various tourist activities for the general public. This is why the price of the « Paris Pass » is a lot higher than the price of the PARIS MUSEUM PASS. Our advice is that if you are thinking of buying this product, check whether the additional activities will be of interest to you.
• Should people with disabilities buy a PARIS MUSEUM PASS?
People in possession of a valid disability card can benefit from a free admission in most of the national museums and monuments. It might be not necessary to buy a PARIS MUSEUM PASS. We advise you to look for the information on the websites of each venue, to check their respective fees and admissions policies.
• I leave Paris but my PARIS MUSEUM PASS is still valid, can I give it to someone else?
No. The PARIS MUSEUM PASS is personal and not transferable. That is why it is imperative to clearly print your full name when activating your Pass.